Terms of service
Terms of Use
Overview
This website is operated by CraftPrint. Throughout the site, the terms "we", "us" and "our" refer to CraftPrint. By accessing our website or purchasing from us, you agree to the following Terms of Use, including any policies referenced on this website.
These terms apply to all users including customers, browsers, vendors and contributors of content.
If you do not agree with these terms, you should not use our website or services.
We may update these terms from time to time. Continued use of our website means you accept any changes.
Online Store Conditions
By using this website you confirm that:
• You are at least 18 years old or using the site with supervision
• You will not use our products for illegal purposes
• You will not violate copyright laws
• You will not attempt to harm, hack or disrupt the website
• You will not upload malicious software or viruses
Any breach may result in termination of service.
General Conditions
We reserve the right to:
• Refuse service to anyone
• Cancel suspicious orders
• Limit quantities
• Change product pricing
• Modify or discontinue products without notice
We are not responsible if information on the website is not fully accurate, complete or current.
Product Information & Accuracy
We try to display product colours and images as accurately as possible. However:
• Screen colours may vary
• Wood is a natural material with variations
• Each product may look slightly different
These natural variations are not considered faults.
Orders & Billing
We may refuse or cancel orders if:
• Fraud is suspected
• Incorrect information is provided
• Payment cannot be processed
• Stock or production issues occur
You agree to provide accurate billing and contact information.
Personalised Product Terms
Because our products are custom made:
• Orders cannot be changed after production starts
• Customers are responsible for uploaded images
• Cropping may be required depending on size or shape
• We may adjust images for best results
We are not responsible for poor results caused by low quality images provided by customers.
Third-Party Services
Some services such as payments and hosting are provided by third parties (for example Shopify or payment providers). We are not responsible for third-party policies or service interruptions.
Limitation of Liability
CraftPrint shall not be liable for:
• Indirect losses
• Lost profits
• Delivery delays
• Customer misuse of products
• Damage after delivery
Our liability is limited to the value of the purchased product where required by Australian Consumer Law.
Indemnification
You agree to indemnify and hold CraftPrint harmless from any claims resulting from:
• Breach of these terms
• Violation of laws
• Violation of third-party rights
Termination
We may suspend or terminate access if these terms are breached. Any outstanding payments remain payable.
Governing Law
These Terms are governed by the laws of Australia.
Changes to Terms
We may update these Terms at any time. Updates will be posted on this page.
Contact Information
For questions about these Terms please contact:
CraftPrint Australia
contact@craftprint.com.au
www.craftprint.com.au